Privacy Policy
Last updated: 17 October 2026
This Privacy Policy explains how [LEGAL BUSINESS / INDIVIDUAL NAME] (“we”, “us”, or “our”) handles information when you visit our website, use Raymarch Engine, purchase a license, or contact support.
1. Information we may collect
- Contact and purchase details: name, email address, billing details, order ID, and payment status needed to fulfil a purchase and provide support.
- License and device information: license key or license ID, activation status, and a device identifier or technical information used to validate a license and prevent unauthorized sharing.
- Support messages: information you choose to send us when requesting help.
- Basic technical data: limited logs such as app version, operating system, crash details, and website usage data, if enabled in the product.
We do not intend to collect full payment card details. Payments are handled by the payment provider, subject to its own privacy policy.
2. How we use information
We use information to deliver software and licenses, confirm payments, prevent fraud and license abuse, respond to support requests, maintain security, improve reliability, comply with legal obligations, and manage accounting records.
3. Legal basis and retention
We process information where needed to perform a purchase contract, comply with legal obligations, protect legitimate business interests, or where you have provided consent when required. We retain information only for as long as reasonably needed for these purposes, including applicable tax, accounting, dispute, and security requirements.
4. Sharing
We may share relevant information with payment processors, hosting providers, email/support services, and other vendors that help operate the Service. We may disclose information where required by law or to protect rights and security. We do not sell personal information.
5. International processing
Some service providers may process information outside India. Where applicable, we take reasonable steps to ensure such processing is protected in accordance with applicable law.
6. Security
We use reasonable technical and organizational measures to protect information. No system can be guaranteed completely secure; keep your license credentials private and contact us if you suspect unauthorized use.
7. Your choices and rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information, or raise a concern about its handling. Some records may need to be retained for legal, accounting, fraud-prevention, or contractual reasons.
8. Children
The Service is not designed to knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information improperly, contact us.
9. Cookies and analytics
[STATE WHETHER THE WEBSITE USES COOKIES, ANALYTICS, OR ADVERTISING PIXELS. If used, explain what they collect and how users can control them.]
10. Changes and contact
We may update this Policy and revise the date above. Privacy questions or requests can be sent to [PRIVACY / SUPPORT EMAIL] or [FULL BUSINESS ADDRESS].